FLOWER OF LIFE COLLECTIONS
What makes the Flower of Life Collection special?
Our signature collection is made from organic, undyed, unbleached crinkled muslin cotton. It's not only breathable and lightweight, but also resonates at a natural frequency, believed to harmonize with your baby's natural energy. It's a gentle beginning wrapped in purity.
Is the fabric safe for babies with sensitive skin?
Yes! Our fabrics are hypoallergenic, chemical-free, and designed especially for delicate skinโperfect for babies who tend to sweat or are prone to rashes.
Do the clothes come pre-washed?
Absolutely. Each piece is pre-washed and softened using natural methods, so itโs ready to wear, cuddle, and snuggle the moment it arrives.
Are these good for hospital bag essentials or gifting?
Yes and yes! The Flower of Life range is perfect for first outfits, hospital bags, and as beautiful, meaningful baby shower gifts. We even offer curated gift sets.
Orders
How do I make a purchase?
Simply browse our website, select your favourite styles or sets, add to cart, and proceed to checkout. Done in minutesโmore time for snuggles.
How do I know if my order is confirmed?
Once your order is successfully placed, you'll receive aninstant confirmation emailwith all your order details. If you donโt see it in your inbox within a few minutes, please check yourspam or promotions folderโ sometimes it sneaks in there!
Still no luck? Just drop us a message and weโll be happy to assist you right away.
Can I modify or cancel my order after placing it?
You can request a change or cancellation within 2 hours of placing your order by emailing us. After that, it might already be on its way to you.
Can I change my shipping address after my order is placed?
Yes!, we can help โย but Timing is key!
If your order hasnโt been shipped yet, weโll gladly update the shipping address for you. Pleaseย reach out to us as soon as possibleย with your updated information.
Once your order is dispatched, address changes may no longer be possible.
Weโre always here to help make things right!
Shipping & Returns & REFUNDS
Do you ship internationally?
Yes! We ship globally so little ones around the world can feel the Z-KIDS touch.
When will my order be shipped?
Orders are packed and dispatched within 24โ48 hours (excluding Sundays and public holidays). Weโll notify you with tracking details as soon as itโs shipped!
How long will it take until I receive my order?
- Metro cities: 5โ7 working days
- Other regions: 7โ10 working days
- International orders: 15โ30 working days depending on location
What is your return policy?
We accept returns of unused, unwashed items in original condition within 7 days of delivery. Reach out to us, and weโll guide you through it.
How will I get my refund?
Refunds will be processed to the original payment method within 5โ7 working days after the returned item passes quality check.
Can I exchange an item for a different size or product?
Yes! If your item is eligible for exchange, drop us a message and weโll be happy to help you find the perfect fit.