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Shipping & Delivery

Made Simple, Just Like Our Clothes

At Z-KiDS, we know how exciting it is to receive something special for your little one โ€” and weโ€™re committed to getting it to your doorstep with love and care. Hereโ€™s everything you need to know about how we process, ship, and deliver your precious package.

Order Processing Time:

All orders are typically processed within 1โ€“3 business days.

During festive seasons, sale periods, or new collection launches, processing may take a little longer, but we promise to keep you updated every step of the way.

Shipping Methods & Providers:

We ship with trusted logistics partners to ensure your package arrives safe and sound:

~ Standard Shipping: Reliable and affordable delivery.

~ Express Shipping: For those who canโ€™t-wait-for-cuteness moments.

We work with well-established delivery services selected for efficiency and reliability.

Estimated Delivery Time:

- Within India:

ย  ย  ~ Metro Cities: 2โ€“5 business days

ย  ย  ~ Other Regions: 3โ€“7 business days

- International: Delivery timelines vary based on destination, typically ranging from 7โ€“14 business days.

Note: These are estimates and may vary due to unforeseen delays like weather, customs, or festive backlogs.

Shipping Costs:

Shipping charges are calculated at checkout based on weight and delivery location.

Free shipping may be available for orders above a certain value (as displayed on product pages or during promotions).

Order Tracking:

Once your order is shipped, youโ€™ll receive a tracking number via email or WhatsApp.

If your tracking link isnโ€™t updating, give it a day or two โ€” sometimes the system needs a little time to catch up.

Still stuck? Reach out to us anytime โ€” we're here to help!

Lost or Damaged Packages:

We wrap every product with care, but once itโ€™s in the hands of the courier, things may occasionally go off track.

Z-KiDS cannot be held responsible for delays, loss, or damage during transit.

That said, weโ€™re always on your side โ€” if something seems amiss, contact us and weโ€™ll work with our partners to find a fair solution.

Questions About Your Shipment?

Weโ€™re just a message away and always happy to help! For any queries about your delivery, feel free to connect with us:

๐Ÿ“ง Email us anytime at support@zkids.in

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Thank you for choosing Z-KiDS. Weโ€™re honored to be part of your parenting journey. ๐Ÿ’›

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