Made Simple, Just Like Our Clothes
At Z-KiDS, we know how exciting it is to receive something special for your little one โ and weโre committed to getting it to your doorstep with love and care. Hereโs everything you need to know about how we process, ship, and deliver your precious package.
Order Processing Time:
All orders are typically processed within 1โ3 business days.
During festive seasons, sale periods, or new collection launches, processing may take a little longer, but we promise to keep you updated every step of the way.
Shipping Methods & Providers:
We ship with trusted logistics partners to ensure your package arrives safe and sound:
~ Standard Shipping: Reliable and affordable delivery.
~ Express Shipping: For those who canโt-wait-for-cuteness moments.
We work with well-established delivery services selected for efficiency and reliability.
Estimated Delivery Time:
- Within India:
ย ย ~ Metro Cities: 2โ5 business days
ย ย ~ Other Regions: 3โ7 business days
- International: Delivery timelines vary based on destination, typically ranging from 7โ14 business days.
Note: These are estimates and may vary due to unforeseen delays like weather, customs, or festive backlogs.
Shipping Costs:
Shipping charges are calculated at checkout based on weight and delivery location.
Free shipping may be available for orders above a certain value (as displayed on product pages or during promotions).
Order Tracking:
Once your order is shipped, youโll receive a tracking number via email or WhatsApp.
If your tracking link isnโt updating, give it a day or two โ sometimes the system needs a little time to catch up.
Still stuck? Reach out to us anytime โ we're here to help!
Lost or Damaged Packages:
We wrap every product with care, but once itโs in the hands of the courier, things may occasionally go off track.
Z-KiDS cannot be held responsible for delays, loss, or damage during transit.
That said, weโre always on your side โ if something seems amiss, contact us and weโll work with our partners to find a fair solution.
Questions About Your Shipment?
Weโre just a message away and always happy to help! For any queries about your delivery, feel free to connect with us:
๐ง Email us anytime at support@zkids.in
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Thank you for choosing Z-KiDS. Weโre honored to be part of your parenting journey. ๐