Made Simple, Just Like Our Clothes

At Z-KiDS, we know how exciting it is to receive something special for your little one — and we’re committed to getting it to your doorstep with love and care. Here’s everything you need to know about how we process, ship, and deliver your precious package.

All orders are typically processed within 1–3 business days.

During festive seasons, sale periods, or new collection launches, processing may take a little longer, but we promise to keep you updated every step of the way.

We ship with trusted logistics partners to ensure your package arrives safe and sound:

~ Standard Shipping: Reliable and affordable delivery.

~ Express Shipping: For those who can’t-wait-for-cuteness moments.

We work with well-established delivery services selected for efficiency and reliability.

- Within India:

    ~ Metro Cities: 2–5 business days

    ~ Other Regions: 3–7 business days

- International: Delivery timelines vary based on destination, typically ranging from 7–14 business days.

Note: These are estimates and may vary due to unforeseen delays like weather, customs, or festive backlogs.

Shipping charges are calculated at checkout based on weight and delivery location.

Free shipping may be available for orders above a certain value (as displayed on product pages or during promotions).

Once your order is shipped, you’ll receive a tracking number via email or WhatsApp.

If your tracking link isn’t updating, give it a day or two — sometimes the system needs a little time to catch up.

Still stuck? Reach out to us anytime — we're here to help!

We wrap every product with care, but once it’s in the hands of the courier, things may occasionally go off track.

Z-KiDS cannot be held responsible for delays, loss, or damage during transit.

That said, we’re always on your side — if something seems amiss, contact us and we’ll work with our partners to find a fair solution.

We’re just a message away and always happy to help! For any queries about your delivery, feel free to connect with us:

📧 Email us anytime at support@zkids.in

Thank you for choosing Z-KiDS. We’re honored to be part of your parenting journey. 💛